Leadership & Opportunities

AN INTRODUCTION TO HOTEL BUSINESS
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By G. Angelini, April 5, 2022 AN INTRODUCTION TO HOTEL BUSINESS (Also referred to as the Lodging & Hospitality Industry) What is Hotel Business? A perishable business where services cannot be stored or resold. A people's business where the objective is to provide memorable...
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FORESIGHT : Speech by Giovanni Angelini at the SKAL Club of Hong Kong
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Giovanni Angelini, 27-1-2022 FORESIGHT Speech by Giovanni Angelini at the SKAL Club of Hong Kong Park Lane, A Pullman Hotel 27-1-2022 Good afternoon and thanks for the invitation, it is an honor to address this prestigious group of hospitality professionals....
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What will determine, reshape, and revitalise the future of our business?
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Giovanni Angelini, Updated Sept 15, 2021 Hospitality Industry, Post-Pandemic Evolution What will determine, reshape, and revitalise the future of our business? Part One (Core tangibles and intangibles) A most challenging and unprecedented situation New waves of consumer demands and preferences,...
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Practicality In Wine Tasting Notes
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Giovanni Angelini, August 26, 2021 In most parts of the world, interest in wine is continuing to grow year after year, and so is the production. Driven by the more aggressive promotion strategies and advanced distribution networks, consumption is now...
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SUSTAINABLE HOTEL BUSINESS IN THE POST COVID-19 WORLD
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Giovanni Angelini, August 06, 2021 Revisiting the basics and understanding the challenges that matter – in pursuit of a resilient future. This is a time for hospitality operators to continuously review their strategies and rethink their entire processes – from...
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RESILIENCE OF THE HONG KONG HOTELS
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Giovanni Angelini, July 01, 2021 Hong Kong is well known for being home to some of the world's finest hotels, with a flourishing hospitality industry driven by the rapid growth of international business and leisure travel and increased demand for...
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KPIs and Metrics in Hotel Business
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(Giovanni Angelini, May 2021) KPIs and Metrics are vital measurements for any hotel business.  KPIs (an acronym for 'Key Performance Indicators') are related to strategies, while Metrics are related to tactics.  Why are they so important? By using them to...
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Quality of Indoor Air in Hotels
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(GA, 30 April 2021) By Giovanni Angelini QUALITY OF INDOOR AIR IN HOTELS A clear competitive advantage that can generate additional revenue. Quality of indoor air is of paramount importance to hotel guests and employees. Unfortunately, ventilation systems don't always...
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What the Hospitality Industry has Learned from this Pandemic?
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(GA, May. 2021) By Giovanni Angelini WHAT THE HOSPITALITY INDUSTRY HAS LEARNEDFROM THIS PANDEMIC? And a Suggested Roadmap for the Way Forward With vaccination programs being rolled out in most destinations worldwide (in some places faster than others), we are...
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Organisational Culture in Times of COVID
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(GA, Apr 13, 2021) By Giovanni Angelini Organisational culture in times of COVID: Are you surviving or thriving? “Bad companies are destroyed by crises. Good companies survive them. Great companies are improved by them.” – Andy Grove Organisational speed is...
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