(GA 2010) As leaders we need to know where are we going and how to get there. We also must know how to perform a multitude of functions in order to produce the desired goals / targets. These must be...
(GA 2011) In my 48 plus years in business I have come across and experienced all what there is to experience in this world and in life: good things, bad things, painful, rewarding, happiness, sadness, successes, failures, lost of loved...
(GA 2011) (Used by GA in his many speeches & presentations as CEO) I. On Basics & Principles: Set priorities in life and practice balance on: Health, Family & Job. You just got one body, one mind and one soul. ...
Corporate Social Responsibilities (CSR) is about companies being responsible for the social and environmental impact of conducting business. CSR includes a company’s duty to care for all its stakeholders in all aspects of its business operations. From a social aspect,...
(GA 2010) The asset manager is the champion of a hotel owner’s investment objectives and goals. Over the years, the need for asset management has arisen from the evolving operating structure of a hotel, characterized by the separation of ownership...
(GA 2010) With so much technology enabling customers to book our hotels directly at any time, the risk of becoming a commodity is a reality. However the industry must do everything possible to avoid this and retain some controls. The...
(GA 2010) First and most important we, and all our people, must fully understand what we sell in our industry: (sleep & food) and to whom we sell it to. Secondly, we also must understand who will do these personalized...
(GA 2010) How many times we have met and talked at length about market position, use of new technology, attractive advertising, segmentation management, distribution, source of business and other revenue generating opportunities. But after all those meetings and the discussions,...
(GA 2011) (For non-branded, non-chain’s affiliated hotels and as supplement tocorporate loyalty programmes as appropriate) In many stances, the success of an hotel is based on the number of repeat customers that the hotel is able to build up and...
(GA 2009) The present global financial & economic crises will help us to do “more with less” in the future and an opportunity to reengineer processes, structures and how we deal with our internal and external customers.The crisis will bring...