Industry

Embracing Hospitality
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(By G. Angelini, 2012) Hospitality is about service and welcoming customers with a positive and pleasant attitude and delivering the product promise in a most caring, gracious and efficient manner. The hospitality industry covers a wide range of organizations offering...
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Can Asian Brands Go Global?
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(Interview, July 2009) Giovanni Angelini has been in the hotel industry for 48 years, “working in every position from the front door to CEO,” as he tells AHCT. His career has taken him from summer internships as a teenager to...
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