Articles & Interviews

EMBRACING ESG IN TRAVEL & TOURISM
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EMBRACING ESG IN TRAVEL & TOURISM (Environmental, Social, Governance) Opportunities and challenges Acronyms and definitions - CSR: “Corporate Social Responsibility.” - ESG: “Environmental, Social, and Governance.” At first glance, these two terms may seem interchangeable, but they are different. While...
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Hong Kong can regain its tourism crown – if it moves with the times
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Hong Kong needs to modernise its tourism model, focusing on quality rather than quantity, and respond to shifts in consumer behaviour during the pandemic With its unique history and location, and creative and resilient workforce, the city has what it...
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Evolution of the Asian Hotel Brands
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Travel, as we know it, is as old as mankind. Since the very early stage of humanity, people have traveled in search of shelter, food, betterment, safety, and comfort. The Chinese rulers during the Shang Dynasty – well over 1,000...
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The Fourth Industrial Revolutions (4.0 or FIR) The eight technologies underpinning hotel business
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Introduction: Technology and automation are very hot topics in our industry and we simply cannot get away from them. Technology is evolving at a rapid speed, and, in order to complete, hotels have to respond to emerging guest expectations. Just...
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Consume less resources to cool global warming
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(Article by China Daily, Hong Kong, Oct 2021) Hotels need to play a bigger role in making the world greener by reducing carbon emissions in tackling climate change Editor's note: This is the second ofa two-pcm comment piece. Hotels are...
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What the Hospitality Industry has learned from this Pandemic The future of the luxury hotel business
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(Online session with GA for hotel school, Hong Kong Polytechnic University, Oct 19, 2021) Topics;  Part 1:  - What the Hospitality Industry has learned from this pandemic, Part 2:  - The Future of the Luxury Hotel Business. Online Session with...
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Fostering A Culture Of Continuous Improvement And Adaptability
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(Article by Hotel Intel.co, Aug 23, 2021) August 29, 2021 An article by Giovanni Angelini   The profound and devastating global impact of the COVID-19 pandemic has forced us to rethink how we live our daily lives, and it has...
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Patterns of Behaviour Ten steps to success
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(Speech given to graduating students, hotel school, 2021) By Giovanni Angelini Greetings: Thanks to: It is indeed a great honor to be given the opportunity to address this special group. Many of you are on the threshold of entering the...
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70 Heritage Hotels in Asia Still in Operation
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(Article by Giovanni Angelini, HOTELINTEL.co Intelligence for Hoteliers, February 2020) GUEST CONTRIBUTOR - 26 FEBRUARY 2020 - NEWS Article by Giovanni Angelini The past few months haven't treated the hotel industry kindly in Asia. With a combination of political protests,...
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What modern travellers want
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(Article by Jaymee Ng, Principal Writer, China Business Knowledge @ CUHK) April 2019 Hospitality industry expert defines what it means by creating a good experience for travellers in the new era. Profile: Mr. Giovanni Angelini, Adjunct Associate Professor, School of...
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