Business

by Giovanni Angelini|05 April 202222 May 2022|Leadership & Opportunities

By G. Angelini, April 5, 2022 AN INTRODUCTION TO HOTEL BUSINESS (Also referred to as the Lodging & Hospitality Industry) What is Hotel Business? A perishable business where services cannot be stored or resold. A people's business where the objective is to provide memorable...

Consume less resources to cool global warming

by Giovanni Angelini|07 November 202119 May 2022|Articles & Interviews

(Article by China Daily, Hong Kong, Oct 2021) Hotels need to play a bigger role in making the world greener by reducing carbon emissions in tackling climate change Editor's note: This is the second ofa two-pcm comment piece. Hotels are...

What the Hospitality Industry has learned from this Pandemic The future of the luxury hotel business

by Giovanni Angelini|07 November 202121 May 2022|Articles & Interviews

(Online session with GA for hotel school, Hong Kong Polytechnic University, Oct 19, 2021) Topics; Part 1: - What the Hospitality Industry has learned from this pandemic, Part 2: - The Future of the Luxury Hotel Business. Online Session with...

Fostering A Culture Of Continuous Improvement And Adaptability

by Giovanni Angelini|07 November 202123 May 2022|Articles & Interviews

(Article by Hotel Intel.co, Aug 23, 2021) August 29, 2021 An article by Giovanni Angelini The profound and devastating global impact of the COVID-19 pandemic has forced us to rethink how we live our daily lives, and it has...

Patterns of Behaviour Ten steps to success

by Giovanni Angelini|07 November 202123 May 2022|Articles & Interviews

(Speech given to graduating students, hotel school, 2021) By Giovanni Angelini Greetings: Thanks to: It is indeed a great honor to be given the opportunity to address this special group. Many of you are on the threshold of entering the...

What will determine, reshape, and revitalise the future of our business?

by Giovanni Angelini|07 November 202123 May 2022|Leadership & Opportunities

Giovanni Angelini, Updated Sept 15, 2021 Hospitality Industry, Post-Pandemic Evolution What will determine, reshape, and revitalise the future of our business? Part One (Core tangibles and intangibles) A most challenging and unprecedented situation New waves of consumer demands and preferences,...

SUSTAINABLE HOTEL BUSINESS IN THE POST COVID-19 WORLD

by Giovanni Angelini|07 November 202119 May 2022|Leadership & Opportunities

Giovanni Angelini, August 06, 2021 Revisiting the basics and understanding the challenges that matter – in pursuit of a resilient future. This is a time for hospitality operators to continuously review their strategies and rethink their entire processes – from...

KPIs and Metrics in Hotel Business

by Giovanni Angelini|07 November 202119 May 2022|Leadership & Opportunities

(Giovanni Angelini, May 2021) KPIs and Metrics are vital measurements for any hotel business. KPIs (an acronym for 'Key Performance Indicators') are related to strategies, while Metrics are related to tactics. Why are they so important? By using them to...

70 Heritage Hotels in Asia Still in Operation

by Giovanni Angelini|05 March 202019 May 2022|Articles & Interviews

(Article by Giovanni Angelini, HOTELINTEL.co Intelligence for Hoteliers, February 2020) GUEST CONTRIBUTOR - 26 FEBRUARY 2020 - NEWS Article by Giovanni Angelini The past few months haven't treated the hotel industry kindly in Asia. With a combination of political protests,...

What modern travellers want

by Giovanni Angelini|17 April 201919 May 2022|Articles & Interviews

(Article by Jaymee Ng, Principal Writer, China Business Knowledge @ CUHK) April 2019 Hospitality industry expert defines what it means by creating a good experience for travellers in the new era. Profile: Mr. Giovanni Angelini, Adjunct Associate Professor, School of...

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