Hotel Business

What the Hospitality Industry has learned from this Pandemic The future of the luxury hotel business

by Giovanni Angelini|07 November 202121 May 2022|Articles & Interviews

(Online session with GA for hotel school, Hong Kong Polytechnic University, Oct 19, 2021) Topics; Part 1: - What the Hospitality Industry has learned from this pandemic, Part 2: - The Future of the Luxury Hotel Business. Online Session with...

KPIs and Metrics in Hotel Business

by Giovanni Angelini|07 November 202119 May 2022|Leadership & Opportunities

(Giovanni Angelini, May 2021) KPIs and Metrics are vital measurements for any hotel business. KPIs (an acronym for 'Key Performance Indicators') are related to strategies, while Metrics are related to tactics. Why are they so important? By using them to...