Giovanni Angelini

EMBRACING ESG IN TRAVEL & TOURISM
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EMBRACING ESG IN TRAVEL & TOURISM (Environmental, Social, Governance) Opportunities and challenges Acronyms and definitions - CSR: “Corporate Social Responsibility.” - ESG: “Environmental, Social, and Governance.” At first glance, these two terms may seem interchangeable, but they are different. While...
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Time to Rethink Hospitality: Building Long-term Value From shareholder to stakeholder focus
Time to Rethink Hospitality: Building Long-term Value From shareholder to stakeholder focus (long-term value model vs short-term gains model)   Economic systems/capitalism: Shareholder Capitalism (Shareholders): This model prioritises maximising profits for shareholders. All strategies and priorities revolve around this goal....
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MASTERING MOTTOS, TAGLINES, and SLOGANS
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MASTERING MOTTOS, TAGLINES, and SLOGANS (Salient Elements of the hospitality business)   In the ever-competitive world of hospitality, a strong brand identity is essential for attracting guests, engaging employees, and building loyalty. Three key components contribute to this identity; Mottos, Taglines, and Slogans. While...
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BACK IN TIME AT ASIA’S GRAND HERITAGE HOTELS
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Across the diverse tapestry of Asian countries and cultures, magnificent heritage hotels stand as living testaments to bygone eras, whispering tales of empires and cultural crossroads. These "grand dames", meticulously maintained and overflowing with character, offer a unique blend of history,...
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NAVIGATING THE EVER-CHANGING LANDSCAPE OF HOSPITALITY – TRENDS AND OPPORTUNITIES
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NAVIGATING THE EVER-CHANGING LANDSCAPE OF HOSPITALITY - TRENDS AND OPPORTUNITIES (Observations and insights on what may take center stage in planning for the new year).   The hospitality industry thrives on constant evolution, fuelled by a kaleidoscope of shifting trends, emerging...
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Lecture at the School of Hotel and Tourism Management, Polytechnic University, Hong Kong, Feb. 20-2023
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Good afternoon And thanks to Professor Dori Davari for her kind invitation for me to spend some time with you and share some of my experience and knowledge. I know that professor Davari has very high expectations and she expects...
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Hong Kong can regain its tourism crown – if it moves with the times
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Hong Kong needs to modernise its tourism model, focusing on quality rather than quantity, and respond to shifts in consumer behaviour during the pandemic With its unique history and location, and creative and resilient workforce, the city has what it...
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Shifting Trends Shaping Travel and Tourism
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As we head into a new business year, industry executives seeking to maintain competitive advantage need to assess and predict what current and emerging trends will likely shape the travel, tourism, and hospitality industry in the months/years ahead. 'Fail to...
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Evolution of the Asian Hotel Brands
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Travel, as we know it, is as old as mankind. Since the very early stage of humanity, people have traveled in search of shelter, food, betterment, safety, and comfort. The Chinese rulers during the Shang Dynasty – well over 1,000...
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The Fourth Industrial Revolutions (4.0 or FIR) The eight technologies underpinning hotel business
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Introduction: Technology and automation are very hot topics in our industry and we simply cannot get away from them. Technology is evolving at a rapid speed, and, in order to complete, hotels have to respond to emerging guest expectations. Just...
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