Giovanni Angelini

Humors-Jokes in Hotels – recap by Mr. Angelini
by Giovanni Angelini|19 July 2013|Leadership & Opportunities
HUMORS-JOKES IN HOTELS 1 – Hotel’s organization 2 – Welcome letter from an hotel 3 – Hotel inquiry 4 – Use of English….. at your own interpretation 5 – On-liners jokes 6 – Idiots in Hotels 7 – Hotels are...
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Hospitality 2013
by Giovanni Angelini|02 March 2013|Leadership & Opportunities
(by Giovanni Angelini, Feb 2013) "An industry managed by people for the service of People” As we move forward in 2013…….smooth or bumpy road ahead? Demand from “above” to perform and produce higher results continues to grow in 2013 and...
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“Discipline” and Best practices in hotel’s revenue and sales & marketing activities
by Giovanni Angelini|17 December 2012|Leadership & Opportunities
(GA 2012) (Self-evaluation Checklist & Suggestions) Value Drivers Management:  All employees must have a clear understanding of what drives customers to use/return to the hotel. This could be; location, brand, product, facilities, service, pricing, competition, restaurants, banquets, parking, technology, reputation,...
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“China Marching On…..”
by Giovanni Angelini|14 December 2012|Articles & Interviews
(Submitted by G. Angelini for the 2013 Hotel Yearbook, École hôtelière de Lausanne) China Hospitality Industry is reaping the rewards of the current tourism boom with analysts reporting positive market performance and record hotel construction pipelines. Is this level of...
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Time for Reflection (speech)
by Giovanni Angelini|10 December 2012|Articles & Interviews
(What we learned in 2009 and road path for the future, January 2012) 2009 has been a most difficult year for the hotel and hospitality industry around the world and for most business in general. It also has been a...
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21st Century Outlook and Road Map
by Giovanni Angelini|10 December 2012|Articles & Interviews
(Written by G. Angelini for a Professional Publication, China, March 2011) Franchising & Management Agreements Given the importance of branding and need of globalization, it’s not surprising that franchising and management agreements will continue to play a strong role in...
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Developing New Hotel Projects in China
by Giovanni Angelini|10 December 2012|Articles & Interviews
(Written by G. Angelini for the 2011 Hotel Yearbook Publication) FAR FROM BEING JUST THE «FLAVOR OF THE MONTH,»  DEVELOPING NEW HOTEL PROJECTS IN CHINA, AND TO SOME EXTENT IN INDIA, CAN BE REFERRED TO AS THE «FLAVOR OF THE...
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Outbound Chinese Tourism : “The giant is wide awake”
by Giovanni Angelini|10 December 2012|Articles & Interviews
(Written by G. Angelini for the 2012 Hotel Yearbook Publication) “China is no longer the ‘Sleeping giant’ in the outbound travel and tourism business” says Giovanni Angelini, former CEO of Shangri-La Hotels and Resorts and now head of Angelini Hospitality...
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Forecasting guidelines
by Giovanni Angelini|10 December 2012|Leadership & Opportunities
(GA 2010) The main purpose of forecasting business activity and financial results is for planning and decision making purposes. The more accurate the forecasting process, the more accurate the decisions are regarding the operation of the Hotel. Objectives of Forecasting:...
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The values of setting goals
by Giovanni Angelini|10 December 2012|Leadership & Opportunities
(GA 2010) As leaders we need to know where are we going and how to get there.  We also must know how to perform a multitude of functions in order to produce the desired goals / targets.  These must be...
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