Leadership & Opportunities

Time to Rethink Hospitality: Building Long-term Value From shareholder to stakeholder focus (long-term value model vs short-term gains model)   Economic systems/capitalism: Shareholder Capitalism (Shareholders): This model prioritises maximising profits for shareholders. All strategies and priorities revolve around this goal....

MASTERING MOTTOS, TAGLINES, and SLOGANS (Salient Elements of the hospitality business)   In the ever-competitive world of hospitality, a strong brand identity is essential for attracting guests, engaging employees, and building loyalty. Three key components contribute to this identity; Mottos, Taglines, and Slogans. While...

Across the diverse tapestry of Asian countries and cultures, magnificent heritage hotels stand as living testaments to bygone eras, whispering tales of empires and cultural crossroads. These "grand dames", meticulously maintained and overflowing with character, offer a unique blend of history,...

NAVIGATING THE EVER-CHANGING LANDSCAPE OF HOSPITALITY - TRENDS AND OPPORTUNITIES (Observations and insights on what may take center stage in planning for the new year).   The hospitality industry thrives on constant evolution, fuelled by a kaleidoscope of shifting trends, emerging...

Good afternoon And thanks to Professor Dori Davari for her kind invitation for me to spend some time with you and share some of my experience and knowledge. I know that professor Davari has very high expectations and she expects...

As we head into a new business year, industry executives seeking to maintain competitive advantage need to assess and predict what current and emerging trends will likely shape the travel, tourism, and hospitality industry in the months/years ahead. 'Fail to...