Leadership & Opportunities

GA, April 2019 The world as we know it is about to change and as we enter the "fourth industrial revolution (4.0)", hospitality leaders have to equip themselves with the most sophisticated radar to guide and steer them toward a...

GA, March 2019 The hospitality industry was, it is and it will remain one of the largest and most prominent industries in the world. A world that in all probabilities will see the growth in global tourism and travel outpacing...

GA, Feb. 2018 A lot has been written about retirement and there are many recommendations and guidelines available about this very important step. Here are just few a few statements to ponder:                ...

By Giovanni Angelini, January 2018 Welcome to a world of cretins, controversy, and crappy behaviours – with just enough humor to stop you tearing your hair out This is not a usual PR-related or performance-focused article but a ‘controversial’ way...

The Evolution of Hotels and Travel Business Part Three Foreseeing the future of the hotel industry What does the immediate future (4-5 years) hold for the hotel industry? The evolution continues. Shifting from old to new paradigms is difficult at...

The Evolution of Hotels and Travel Business Part One The Past From gradual evolution to revolution? Travel, as a concept, is as old as mankind. Since the Neolithic Age, some 2.5 million years ago, our species has travelled in search...

The Evolution of Hotels and Travel Business Part Two Recent times and macro challenges The world is changing rapidly with new customers, new markets, new behaviors, new technology, new brands/products, and emerging destinations all posing challenges for hoteliers. Is our...

(GA, Oct. 2017) Recap by Giovanni Angelini, October 2017 Table of contents: Part one: Page 1 – 11Part two: Page 12 – 23Part three: Page 24 - 35

(GA, Sep. 2017) Recap by Giovanni Angelini, September 2017 Giovanni Angelini explores the perceived image and characteristics of international tourists To generalize a country or its citizens in broad, sweeping statements is emblematic of a narrowed world view – practically...

(GA, Jun. 2017) By Giovanni Angelini In today’s world, organizations of every kind are experiencing huge difficulties in attracting and retaining clients. In this environment, offering a good product or a useful service is no longer enough. Today, consumers are...