Leadership & Opportunities

(GA 2010) First and most important we, and all our people, must fully understand what we sell in our industry: (sleep & food) and to whom we sell it to. Secondly, we also must understand who will do these personalized...

(GA 2010) How many times we have met and talked at length about market position, use of new technology, attractive advertising, segmentation management, distribution, source of business and other revenue generating opportunities. But after all those meetings and the discussions,...

(GA 2012) A  –   Part One : General Principles for Quality Assurance and Culture in the Hospitality Industry (Hotels) Quality assurance can only be implemented effectively in properties who have support from the top, have adequate resources, and have...