Leadership & Opportunities

The Evolution of Hotels and Travel Business Part One The Past From gradual evolution to revolution? Travel, as a concept, is as old as mankind. Since the Neolithic Age, some 2.5 million years ago, our species has travelled in search...

The Evolution of Hotels and Travel Business Part Two Recent times and macro challenges The world is changing rapidly with new customers, new markets, new behaviors, new technology, new brands/products, and emerging destinations all posing challenges for hoteliers. Is our...

(GA, Oct. 2017) Recap by Giovanni Angelini, October 2017 Table of contents: Part one: Page 1 – 11Part two: Page 12 – 23Part three: Page 24 - 35

(GA, Sep. 2017) Recap by Giovanni Angelini, September 2017 Giovanni Angelini explores the perceived image and characteristics of international tourists To generalize a country or its citizens in broad, sweeping statements is emblematic of a narrowed world view – practically...

(GA, Jun. 2017) By Giovanni Angelini In today’s world, organizations of every kind are experiencing huge difficulties in attracting and retaining clients. In this environment, offering a good product or a useful service is no longer enough. Today, consumers are...

(GA, Aug. 2017) Recap by Giovanni Angelini, August 2017 Giovanni Angelini examines the state of the lodging industry in 2017 and explains what hospitality companies can do to ensure long term success As reported by the World Travel & Tourism...

(GA, May 2017) For Hotel Executives A STIMULATING AND PROVOCATIVE SELF EVALUATION Do you pass the test????​ By Giovanni Angelini, May 2017 A top management position becomes available, you apply for it, you have a couple of interviews and..... you got the...

(GA, Dec. 2017) The weird and wonderful world of hospitality is often stranger than fiction. Here, Giovanni Angelini recounts some bizarre but true stories that will amaze, amuse, shock and delight… (Names and identifying details have been changed to protect...

(GA, Jan. 2017) By Giovanni Angelini                                                                    ...

By Giovanni Angelini       Updated Mar. 2017 All indications are that for the coming years, the growth in global tourism will outpace the growth in the global economy. How the hotel industry can maximize on this? No one...